3bwm Privacy Policy — Our Commitment to Protecting Your Personal Data

01 Why We Created This Policy

3bwm believes that every user's right to privacy is fundamental. This Privacy Policy is designed to clearly explain what information 3bwm holds about you, how it is used, and what rights you have.

Policies like this are often written in complex legal language that most people find difficult to follow. 3bwm has made every effort to write this in plain, straightforward English so you can genuinely understand how we use your data.

02 What Information We Collect

3bwm collects two types of information — data you provide directly and data collected automatically.

Information you provide directly:

• Name, email address, phone number, and date of birth (collected at registration).
• Identity document information (for KYC verification).
• Payment method details (mobile banking or e-wallet number).
• Messages and requests submitted to the support team.

Automatically collected information:

• IP address and device information (browser, operating system).
• Logs of your activity and navigation on the 3bwm platform.
• Gaming history and transaction records.
• Cookie and session data (see details below).

03 How Your Information Is Used

3bwm uses the data it collects exclusively for the following purposes:

• To manage your account, verify logins, and maintain security.
• To process payments and maintain transaction records.
• To carry out identity verification (KYC) in compliance with legal obligations.
• To provide customer support and resolve complaints.
• To detect and prevent fraud, money laundering, and illegal activity.
• To improve platform performance and develop new features (statistical analysis).
• To send you relevant promotional messages with your consent.

04 Data Retention Period

3bwm does not retain your data longer than necessary. The table below outlines the retention period for each type of information:

05 Cookie Policy

Cookies are small text files that 3bwm stores on your device. They are used to enhance your experience and keep the platform running properly.

Cookies used by 3bwm:

• Essential cookies: Maintaining login sessions and security verification. These cannot be disabled.
• Functional cookies: Language preferences and remembering previous settings.
• Analytics Cookies: Collection of platform usage statistics. You have the option to disable these.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect how 3bwm functions.

06 Sharing Information with Third Parties

3bwm may share information with trusted third parties in limited circumstances. This is always done under strict confidentiality agreements.

• Payment Processor: Financial information required to complete transactions.
• Identity Verification Service: Identity document details for the KYC process.
• Game Provider: Session data required during gameplay.
• Law enforcement agencies: Specific data required under legal obligations.

Outside of the cases listed above, 3bwm does not share your data with any third party — and never sells or shares it for advertising or marketing purposes.

07 Data Protection Practices

3bwm maintains multiple layers of security to protect your data:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Database-level encryption — to protect data at rest.
• Two-Factor Authentication (2FA) support.
• Regular security audits and vulnerability assessments.
• Limited staff access — only authorized personnel can view your data.
• Automated detection system for unusual login activity.

In the event of a security breach, 3bwm will notify affected users as quickly as possible and take the necessary steps to address it.

08 Your Data Rights

As a 3bwm user, you have several important rights over your own data:

• Right to Access: You may request a copy of the information we hold about you.
• Right to Rectification: You may request an update to any incorrect or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: Request to restrict the use of your data for specific purposes.
• Right to Opt Out of Marketing: Option to opt out of promotional communications.

To exercise any of these rights, please contact our support team. We will process your request within 30 business days. Please note that in some cases, full deletion may not be possible due to legal obligations.

09 Protection of Minors

3bwm's services are for users aged 18 and above only. We do not knowingly collect any information from minors.

If a minor creates an account using false information, 3bwm will immediately cancel the account and delete all associated data upon becoming aware of the situation.

10 Policy Changes & Contact

3bwm may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered email and through an in-platform notification. The date of the latest update is always shown at the top of this page.

If you have any questions or concerns about this Privacy Policy, please get in touch with us: [email protected]